What we need.
The Carbon Community is what’s known as the ‘controller’ of the personal data you provide to us. We will usually collect basic personal data about you like your name, postal address, telephone number, email address. Sometimes we will collect other information about you but we will be very clear with you that we wished to collect such information, our reason for collecting such information, and we would only do so with your specific consent and permission.
Why we need it.
We collect your personal data in connection with specific activities, such as campaign updates, newsletter requests, registration or membership requests, product purchases, feedback, donations, competition entries, information you provide in public forums on our sites and applications.The information is either needed to fulfil your request or to enable us to provide you with a more personalised service. You don't have to disclose any of this information to browse our sites. However, if you choose to withhold requested information, we may not be able to provide you with certain services.
Sometimes, with your consent, we will process your personal data to provide you with information about our work or our activities that you have requested or are expecting.On other occasions, we may process personal data when we need to do this to fulfil a contract (for example, if you have purchased or made a donation online) or where we are required to do this by law or other regulations.
We may share data with:
Advertising partners – to enable us to ensure our advertising is relevant to the recipients. Analytics partners – to enable us to track the effectiveness of our website or mobile apps. Social media partners – so that we can effectively communicate with our supporters on social media platforms.
Website and app partners – to help us develop websites and apps that give our customers the best possible online experience.
If you don’t want to see targeted advertising from us on social media, please refer to the instructions provided by the social media site, for example on Facebook
, Twitter and Google
The Carbon Community also processes your data when it is in our legitimate interests to do this and when these interests do not override your rights. Those legitimate interests include providing you with information on our appeals, conservation, campaigning, membership, services, products, fundraising, newsletter requests, volunteering, feedback, competitions and other activities and those of other carefully selected organisations. Please see the section on 'Legitimate interest' for more information.
How we obtain your details.
We will also hold information about your details so that we can respect your preferences for being contacted by us.
We collect your personal information in a number of ways:
When you provide it to us directly.
When you provide permission to other organisations to share it with us (including Facebook, Instagram or Twitter)
When we collect it as you use our websites or apps or via CCTV.
When you have given it to a third party and you have provided permission to pass your information on to us.
From publicly available sources (where possible) to keep your information up to date (e.g. the Post Office’s National Change of Address database).
We combine the information from these sources with the information you provide to us directly. We do not sell your information to third parties.
If you are under 18 please ensure you obtain your parent/guardian's consent before sending any personal information to any website or The CarbonCommunity. If we have activities for those under 18 we may ask your age. Before taking part please ensure you speak to your parent or guardian.
Please note that we will not knowingly market to or accept donations or orders for goods or services from persons aged under 18 years.
As a parent or guardian we encourage you to be aware of the activities in which your children are participating, both offline and online. If your children voluntarily disclose information, this may encourage unsolicited messages. We suggest that you discourage your child from providing any information without your consent.
When you volunteer with The Carbon Community, we will keep you up to date with the work that we are doing and events we are involved with. We will also let you know of any changes that might affect you volunteering with us and which you need to be aware of. We will only use this information in relation to your volunteering with us and whilst you remain a volunteer with the WoodlandTrust. By agreeing to volunteer with The Carbon Community you are agreeing to us to sending you emails about volunteering and your volunteer role. We will on occasion share your email address with other The Carbon Community volunteers, for instance in the process of organising an event you have chosen to attend.
If you supply The Carbon Community with scientific or environmental records e.g. as part of a citizen science or volunteer project, they will be carefully stored and used by us and/or our project partners. Such records may include, for example, species information, location, dates and photographs.
Scientific data sharing helps to further research, education and our national understanding of biodiversity and conservation issues. Hence anonymized scientific data may be shared with project partners and third parties such as local authorities, academic researchers and students.
In some circumstances such scientific data may be sold, but the income will be directly used to support the running cost of these data-gathering projects. By submitting your scientific or environmental records you are indicating agreement with our approach.
All the personal data we process is processed by our staff in the UK however for the purposes of IT hosting and maintenance your information may be situated outside of the European Economic Area (EEA). This will be done in accordance with guidance issued by the Information Commissioner’s Office. If you would like to change the way you hear from us or no longer wish to receive direct marketing communications from then use the contact form onour 'Contact us